F.A.Q

Are you searching for thorough information in the locksmith field? You have just found a valuable source which offers plenty of details on important and interesting topics related to door locks and keys. Read the answers to some of the most commonly asked questions in the industry and get back to them whenever necessary.

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What do I do if the key doesn't turn?

Check if the key is the right one. Sometimes, the wrong key is forced in the keyhole but if it's not the right one and the pins don't match with the key's ridges, it won't turn. If it's the right key, spray lubricants. The lock is probably stiff. Be gentle as you try to turn the key to avoid breaking it.

What kind of warranty can I expect to get for a new lock?

Ideally, you will get a lifetime mechanical warranty. In general, you should read the terms and conditions very carefully to ensure that you are really getting a high-quality lockset from a reliable manufacturer. Remember to store all paperwork so that you can use it conveniently, if the need arises.